Merry Christmas and a Happy New Year!

We hope that you and your pets are keeping safe and well over this holiday season. We would like to thank all of our clients, pet carers and social media followers for all of the support that you have given to us over this rollercoaster of a year. Our thoughts are with all of those who have suffered family and friend losses due to this hideous virus, especially at this time of year. A HUGE thank you to all of our front line key worker clients, who have looked after us and put themselves at risk to care for us during this past year.

Our fabulous franchise partners and their marvellous teams of pet carers have worked tirelessly to keep their businesses going and have come fighting back even stronger than before the start of the pandemic so I want to say a personal thank you to them for always going above and beyond for our clients and providing the highest standard of pet care.

We hope you have a restful and safe Christmas and New Year.

Becca x

Our pet care services

As the pandemic continues, we also continue to take covid precautions when carrying out all of our services. You can find out more about how we are keeping our clients and teams safe here .

An exciting Welcome!

We are very excited to announce that we are opening a new branch of Friends for Pets in Surrey in the new year. Friends for Pets (Cranleigh) will be run by our new franchise partner, Steph Heasman, who will be able to offer all services after we are all set up and licensed by the local authority. Steph will be covering GU5, GU6, GU7, GU8, GU28, RH4,RH5, RH12 and RH14 postcode areas.

We are also looking to expand our franchise network further across England and Wales in 2022 so if you or you know someone who would be interested in starting a franchise with us then please get in touch with us on and we will be happy to have a chat about what it all entails.

Our Awards

After a really tricky year for the Pet Care Industry, we were so so proud to be crowned a finalist in the Great British Entrepreneur Awards. To be placed amongst some of the leading business leaders in the country was a huge honour. Our incredible Cardiff Franchise manager, Catherine, and her super pet care team, were crowned the Best rated Dog Walking Company in Cardiff for the third year running! Julia, our Bath Franchise manager, and her amazing team of pet carers were crowned Best rated Dog Walking Company in Bath yet again and Sam, our Newport franchise manager was crowned Best Dog Walking Company in Newport as a brand new entry! All are very well-deserved accolades. It means the world to our little teams of pet carers to receive such esteemed nominations and awards and is something we treasure. We are so grateful to all of our clients for making these recognitions of how hard we work possible. Thank you!

The Pet Academy

Our sister company, The Pet Academy, which we formed in 2019 to organise all of our pet care training and CPD, as well as offer training to third party pet professionals and pet owners. We have online courses for pet owners and professionals as well as being able to offer all training to our franchisees and their teams of pet carers. Third party courses we can now offer include:-

  • Virtual Classroom Level 2 and Level 3 Pet First Aid Courses
  • Online course Canine Psychology course
  • Online Animal Health & Disease course.
  • Online Introduction to Pet First Aid

We are also hosting online classrooms for our mini Pet First Aid evenings. Only £9.95pp and the next one is on 10th February 2022. Bookings for all courses (apart from our Level 3 courses) can be made online here please email us on if you want to know any specific information about any course or have trouble with online bookings and we will be more than happy to help.


We will be looking to recruit pet carers to join our franchisee’s teams in the new year. The role is part-time and flexible fitting around other jobs, family and other commitments. Pet carers are able to offer what services they choose from dog walking and pet sitting to doggy day care and having a dog to stay while the owners are on holiday. Pet carers may choose how much they work whether it be just cuddling a couple of cats a few times a month, to having one dog at a time to stay with them to being a busy group dog walker. To find out more and to apply online please see We will be processing all applications in January.

Christmas Office Hours

Although all of our teams will be providing pre-booked pet care everyday over the Christmas period, our offices will be shut for us to have a break from the admin side of our job between 5pm on Wednesday 22nd December and Tuesday 4th January at 9am. We will be sporadically checking emails and phones over this period so if you do have any changes for any pre-booked pet care and need to let us know then please do get in touch and leave us a message/email and we will come back to you as soon as we can. For all bookings from January onwards we will be in touch on our return on 4th January.

Please look after yourself, your pets, your family and your friends over the coming few months. Keep safe and please get in touch if you need any help with

Team Contact Details

Bath – Julia  07766 968397 or
Bradford–on–Avon – Julia  07766 968397 or
Bridgwater – Kim 07802 254012 or
Bristol and South Gloucestershire – Lucy & Kelly  07585 504867 or
Cardiff – Catherine 07502 316670 or
Cheddar – Amy 07584 050544 or
Chew Valley & North Somerset – Vicki 07895 507189 or

Cranleigh – Steph
Cwmbran & Newport – Samantha 07734 955340 or
Frome – Julia  07766 968397 or
Penarth and the Vale of Glamorgan – Tamsin  07500 876397 or
Taunton – Kim 07802 254012 or
Wells – Amy 07584 050544 or
Canine first aid – Tash –
Franchise Enquiries –
Everything Else! –