Slide background

Reviews for Friends for Pets Bath

Manager: Alison Gibson
Office Open Mon-Fri 9am-5pm

S.C., Bath


Rachel is very reliable and I'm really pleased with her dog visiting; the dogs are much happier for the visits. Highly recommend.

C.H., Bath


Anna is the perfect dog sitter in every way - she goes way beyond the call of duty. She is reliable, spends ages playing with our dogs when she could easily just let them out into the garden, and writes us little notes each time detailing their adventures. Would thoroughly recommend.

J.P., Bath


Anna looked after our kittens for a few days whilst we were visiting family. From the outset, she was obviously a great cat lover and did a really excellent job: very caring and loving with the kittens but also very professional too. I would highly recommend Friends for Pets. We will definitely use them again!

C and S, Bath


We are delighted with the cat feeding services of Friends for Pets in Bath. It is reassuring to know that our cat will be so well looked after while we are away.

N.B., Bath


I have used this service on numerous occasions and they never fail to impress. I always return home to find my cats healthy and happy. I can relax and enjoy my time away knowing that they are extremely well cared for. Excellent service.

S.H., Bath


I am so pleased to have found Friendsforpets - I know my little pup is being loved and cared for on the days I cant be there! Alison has been very helpful and flexible in sorting out lovely walkers! It was reassuring to be able to meet them with Alison prior to starting and good for my pup too.

S.B., Bath


I am always very pleased with the care my cat Louis receives from Friends for Pets and will always use them when we go away

S.D., Bath


I trust my two lovely cockapoos implicitly with Julia from Friends for Pets and will work my holidays around them as I would use no one else! Freddie & Lola love going for their hols and always come back happy and worn out from such a lovely time!

B.R., Bath


I cannot praise Julia highly enough. I am so glad I found her. I often go away at the last minute and she tries her very best to help me out if she can. I was ill recently and not only did Julia come and take my dog Molly for a walk at short notice she also got a few things from Tesco for me! I know Julia cares very much for the animals she looks after but there is downside, Molly has such a lovely time when she is boarding with her she doesn't always want to come home again!

S.H., Bath


I am really pleased with the services provided and Julia has always been extremely helpful, even at short notice. Its reassuring to know that Duffy is in capable hands with April, doggy day care is great - she can't wait to get in and see her friends in the morning, her tail wags madly !

G.R., Limpley Stoke


I cannot thank Julia and the Team enough for the lovely walks and attention they give my dog Ruby when I am at work. I work between 2 locations and my bookings are very irregular and sometimes late notice, yet Julia always goes the extra mile to fit Ruby in and knowing that takes a huge amount of stress out of life! The service the team provide is second to none and I have one very happy dog!

C.T., Bath


Friends for Pets works brilliantly for us. It's home from home for Duffy. Julia looks after her so well and Duffy is always a happy and healthy dog in her care. There's great flexibility which we sometimes really need. We really believe Friends for Pets works so much better than kennels or other services for a beloved family pet.

P.S., Bath


We have been using Friends for Pets for over eight years and our black lab, Oscar looks forward to the days he gets to spend with his dog sitter. He always comes home happy and chilled. Becca and his dog sitters, Oliver and April have always been flexible and a great support in an emergency. I recommend friends for pets for the exceptional service and care they provide.

K.B., Bath


Martha loves going to visit April, she always comes back happy and exhausted! Martha is quite a traumatised rescue dog and April understands her needs perfectly.

I.M., Bath


Our pooch 'Charlie' has been extremely well looked after by Sarah, Alice, Claudia and Becca over many months. We have used doggy day care and midday walks, all of which Charlie has enjoyed. The service is flexible, professional and most importantly caring towards our little boy. We give this service an excellent rating.'

S.B., Bath



Friends for Pets ( "We" ) are committed to protecting and respecting your privacy. This policy (together with our terms of use sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the General Data Protection Regulation (GDPR), the data controller is RWJW Limited of Nether Crag, School Lane, Rowberrow, Somerset, BS25 1QP. Our nominated representative for the purpose of the regulation is Rebecca Wilson.


We will collect and process the information you give us when filling in forms on our website or by correspondence with us on the phone, e-mail or otherwise. This includes information you provide to register your interest in using our services, subscribe to our newsletter, confirming a booking with us, making a job application or franchise information enquiry and when you alert us to an issue with our website or company. The information you give us may include your name, address, e-mail address and phone number. If you do not wish to provide some of this information it may make it more difficult for us to carry out a booking for you but we will do our best to help you with whatever information you feel happy providing. Website usage is collected using cookies. Information about our website users may be collected by google analytics to help us improve and optimise our site for our users.


For people who go on to become pet carers, we ask for you to obtain and to show a copy of a CRB or DBS check certificate to the area manager. This is done at the final point of recruitment and the purpose is to promote the security of our client’s homes and pets that you have access to during your work with us. We do not store a copy of this, only that we have seen it and that it was positive. We ask team members to hold on to this copy themselves in case a client wishes to see it. If any discrepancies are highlighted in the CRB or DBS, pet carers will be given the opportunity to discuss and explain these. If the manager is unsure how to proceed they may discuss this in person, not via email, with Rebecca Wilson at head office but anonymising the pet carer in question.


We use information you have given us to provide you with the information and services that you request from us. If you agree, we will contact you via e-mail only to send you a newsletter containing company news, changes or updates to our services, details of upcoming events and career opportunities on an infrequent basis. We use information collected from the website by cookies to personalise your repeat visit to our website. We do not share your information that we collect to third parties.


All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Our site is secured with SSL Certificates and we review our IT security on a frequent basis to ensure that we have the latest updates and software. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Your information will be removed from our day-to-day database and archived and anonymised after one year of you not using our services. We delete any excessive data. All paper documents will be disposed of securely. If you wish for us to keep your data for longer than this please let us know. We are happy to reinstate your information at any point in the future should you wish to use our services again.


If any information about you or your pet changes then please let us know so we are able to update our records. We will ask you to fill in a registration form on an annual basis as a matter of routine just to ensure we have everything up to date.


Your personal information can be accessed by the local franchisee or manager and Friends for Pets head office. Friends for Pets uses sub-contractors ( "pet carers" ) to carry out services for us and they will be provided with your details in case of an emergency with your pet and also so they are able to find your home to carry out your booking with us. You will have the opportunity to meet your pet carer who is carrying out a booking for you to ensure you are happy with these arrangements beforehand. If you do not wish for a pet carer to be given access to any part of your information then please let us know. In the event that we sell or buy any business or assets, we will disclose your personal data to the prospective seller or buyer of such business or assets but as late on in the process as possible. If Friends for Pets or any of it’s franchises are acquired by a third party, the personal data held by it about its customers will be one of the transferred assets.


We would like to send you electronic information about company news, changes or updates to our services, details of upcoming events and career opportunities on an infrequent basis which may be of interest to you. We only use email marketing from email addresses from our staff, clients and people who have opted in to our mailing list. If you have consented to marketing you may opt-out at any time at a later date. For existing customers before May 2018, the ‘soft opt-in’ option will apply to those that have not taken up the opportunity to opt out of our mailing lists. You are given the opportunity in every newsletter to opt out of the mailing list. If you no longer wish to be contacted for information updates you can let us know at any time of click the ‘unsubscribe’ button in every newsletter. If you are not opted-in to our mailing list we will only contact you regarding a specific booking. We send our invoices via email to help save costs and the environment. The invoice contains your name and address. If you would prefer to receive the invoice in an alternate method please let us know.


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details at the end of this Privacy Policy. We may make a small charge for this service. We want to make sure that all information we hold is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some features of our website may not function as a result.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. This privacy policy was last updated on 18th May 2018.


You have the right to ask us not to process your personal data for newsletter purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by leaving ‘opt-in’ boxes un-checked on the forms we use to collect your data. You can also exercise the right at any time by contacting us at via email or writing to us using the details at the bottom of this document or clicking unsubscribe on all newsletters. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


We take the handling of people’s data very seriously so will do our very best to resolve any issue that may crop up promptly. Please contact us as soon as you can on the details at the bottom of this document. If you do not feel that we have resolved your complaint satisfactorily you have the right to lodge a complaint with the Information Commissioner’s Office.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to or Friends for Pets,
Nether Crag,
School Lane,
BS25 1QP.