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Reviews for Friends for Pets Cheddar

Manager: Amy Wall
Office Open Mon-Fri 9am-5pm

B.C., Shipham


Brilliant service from Laura, both dog walking and doggy day-care services when needed!

D.E., Berrow


Highly recommend, really great communications between us and office and then us and pet carer once Care commenced. Animals all happy upon our arrival home, didn't even miss us! Will definitely book them next time.

C.J., Winscombe


Very good service. Friendly and very helpful. would definitely recommend.

B.H., Cheddar


I never worry about leaving my two cats in the competent care of Friends for Pets

D.B., Cheddar


Amy walks buzz Tuesday to Friday he loves her to bits !! She is amazing with him gives him cuddles and treats think Amy has been walking buzz 4 years highly recommend can't do enough to make buzz happy.

S.D., Cheddar


Hi Amy our dogs thoroughly enjoyed there stay they were spoilt and we knew that they were being well looked after and plenty of walks we would recommend Friends for Pets very highly and thank you so much for a great service. We will definitely be back regards Sheila and Roy

B.H., Cheddar


Two very happy and relaxed cats on my return - thanks again for your excellent service.

L.W., Cheddar


Nice local service, very accommodating, always caring with my animals.

J.H., Axbridge


I just want to say that we are so pleased to have Friends for Pets looking after Dylan.... everybody is very flexible (especially Becca with our last minute requests for boarding Dyl) and you are exceptionally reliable... never having let us down.

W.S., Winscombe


Alison has been great and the pets seem happy; we're very grateful!

M.S., Cheddar


Thanks so much Becca for looking after our puppy last week. He'd clearly had a fantastic time and returned one happy pooch!

J.H., Cheddar


I cannot recommend Friends for Pets highly enough. They have taken care of our spaniel, Ruby, since she was a small puppy with regular walks during the week and overnight boarding when we go away. She always has a great time and is very well cared for. I have always found them to be exceptionally reliable, trustworthy and accommodating to our needs. Don't know what I would do without them!

J.D., Shipham


Both Karen and Chris have been wonderful and really look after my beloved doggies. Karen has been such a godsend looking after the hounds on a lunchtime- I know they are in safe and loving hands! And Chris was amazing when Sky was poorly on her first boarding experience and went out of her way to ensure Sky was OK. Becca and Corrine have been really accommodating with bookings, and ensure the dogs are always looked after when needed. I’m really pleased I found your company and will continue to use you regularly- I know my dogs are well cared for (spoilt rotten in fact!) in your hands.

K.S., Cheddar


I think you provide a unique service, you clearly have an eye for the right people to care for pets. Reliability is so key, especially when you work and we've never been let down. We've actually come to regard Becca, Liz and Lisa as friends. Bingo always looks so happy to trot out the door and see you! I quite regularly rave about you to family, friends and colleagues!

C.L., Mark


We much appreciated Katrina's pet diary , which we hadn't seen when we spoke, but it sounded as though Charley didn't present too many problems to her apart from the early wake-ups.. We are very grateful to you both and will happily call upon you again if we need to. Many thanks, especially to Katrina.


Friends for Pets ( "We" ) are committed to protecting and respecting your privacy. This policy (together with our terms of use sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the General Data Protection Regulation (GDPR), the data controller is RWJW Limited of Nether Crag, School Lane, Rowberrow, Somerset, BS25 1QP. Our nominated representative for the purpose of the regulation is Rebecca Wilson.


We will collect and process the information you give us when filling in forms on our website or by correspondence with us on the phone, e-mail or otherwise. This includes information you provide to register your interest in using our services, subscribe to our newsletter, confirming a booking with us, making a job application or franchise information enquiry and when you alert us to an issue with our website or company. The information you give us may include your name, address, e-mail address and phone number. If you do not wish to provide some of this information it may make it more difficult for us to carry out a booking for you but we will do our best to help you with whatever information you feel happy providing. Website usage is collected using cookies. Information about our website users may be collected by google analytics to help us improve and optimise our site for our users.


For people who go on to become pet carers, we ask for you to obtain and to show a copy of a CRB or DBS check certificate to the area manager. This is done at the final point of recruitment and the purpose is to promote the security of our client’s homes and pets that you have access to during your work with us. We do not store a copy of this, only that we have seen it and that it was positive. We ask team members to hold on to this copy themselves in case a client wishes to see it. If any discrepancies are highlighted in the CRB or DBS, pet carers will be given the opportunity to discuss and explain these. If the manager is unsure how to proceed they may discuss this in person, not via email, with Rebecca Wilson at head office but anonymising the pet carer in question.


We use information you have given us to provide you with the information and services that you request from us. If you agree, we will contact you via e-mail only to send you a newsletter containing company news, changes or updates to our services, details of upcoming events and career opportunities on an infrequent basis. We use information collected from the website by cookies to personalise your repeat visit to our website. We do not share your information that we collect to third parties.


All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Our site is secured with SSL Certificates and we review our IT security on a frequent basis to ensure that we have the latest updates and software. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Your information will be removed from our day-to-day database and archived and anonymised after one year of you not using our services. We delete any excessive data. All paper documents will be disposed of securely. If you wish for us to keep your data for longer than this please let us know. We are happy to reinstate your information at any point in the future should you wish to use our services again.


If any information about you or your pet changes then please let us know so we are able to update our records. We will ask you to fill in a registration form on an annual basis as a matter of routine just to ensure we have everything up to date.


Your personal information can be accessed by the local franchisee or manager and Friends for Pets head office. Friends for Pets uses sub-contractors ( "pet carers" ) to carry out services for us and they will be provided with your details in case of an emergency with your pet and also so they are able to find your home to carry out your booking with us. You will have the opportunity to meet your pet carer who is carrying out a booking for you to ensure you are happy with these arrangements beforehand. If you do not wish for a pet carer to be given access to any part of your information then please let us know. In the event that we sell or buy any business or assets, we will disclose your personal data to the prospective seller or buyer of such business or assets but as late on in the process as possible. If Friends for Pets or any of it’s franchises are acquired by a third party, the personal data held by it about its customers will be one of the transferred assets.


We would like to send you electronic information about company news, changes or updates to our services, details of upcoming events and career opportunities on an infrequent basis which may be of interest to you. We only use email marketing from email addresses from our staff, clients and people who have opted in to our mailing list. If you have consented to marketing you may opt-out at any time at a later date. For existing customers before May 2018, the ‘soft opt-in’ option will apply to those that have not taken up the opportunity to opt out of our mailing lists. You are given the opportunity in every newsletter to opt out of the mailing list. If you no longer wish to be contacted for information updates you can let us know at any time of click the ‘unsubscribe’ button in every newsletter. If you are not opted-in to our mailing list we will only contact you regarding a specific booking. We send our invoices via email to help save costs and the environment. The invoice contains your name and address. If you would prefer to receive the invoice in an alternate method please let us know.


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details at the end of this Privacy Policy. We may make a small charge for this service. We want to make sure that all information we hold is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some features of our website may not function as a result.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. This privacy policy was last updated on 18th May 2018.


You have the right to ask us not to process your personal data for newsletter purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by leaving ‘opt-in’ boxes un-checked on the forms we use to collect your data. You can also exercise the right at any time by contacting us at via email or writing to us using the details at the bottom of this document or clicking unsubscribe on all newsletters. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


We take the handling of people’s data very seriously so will do our very best to resolve any issue that may crop up promptly. Please contact us as soon as you can on the details at the bottom of this document. If you do not feel that we have resolved your complaint satisfactorily you have the right to lodge a complaint with the Information Commissioner’s Office.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to or Friends for Pets,
Nether Crag,
School Lane,
BS25 1QP.