We are fully insured and all of our pet carers are DBS checked. Each of our pet carers go through a vigorous recruitment process, we also obtain references for each of our pet carers. All of our dog boarders are home checked and covered by one of our local authority licenses.
Yes.
On hearing the horror stories of other pet care companies that have marked vans we have very much decided against it. We are VERY security conscious and do not want to attract the attention of people by arriving in a marked van to advertise the fact that you are on holiday and there is no-one at home. Unlike other companies, we do not leave your house keys with your address details in our cars and vans whilst we are out walking for them where they can be stolen. We offer a very discreet service to ensure your security.
One of the questions we ask is your veterinary details. If we are in doubt as to whether your pet is ill we will contact you or your emergency contact and take them to the vet if we both decide that it is necessary. We will then take the advice of a Veterinary Surgeon and keep you or your emergency contact informed about whatever the Veterinary Surgeon advises. In an emergency, your pet carer will take your pet to the closest Vet and ring you and their manager as soon as they can.
Animal Welfare is our top priority at Friends for Pets and we base all of our services around keeping our client’s pet’s welfare at the highest standard it can possibly be.
If you would like a substitute pet carer this can be arranged for them to pop and meet you and cover any booking that you require whilst your regular pet carer is unavailable. This is a huge benefit in using a company with a team rather than a ‘one-man’ company.
